- At Hoodie and Jackets, we offer a 30-day return policy for all of our products. This means that you have 30 days from the date of delivery to initiate a return or exchange request.
- To inaugurate a return or exchange, of any products please associate with our customer service team and provide your order number and you have to mention the reason for the return. The item must be in new, unused condition without any kind of stain and all original tags must be attached. You must take care of the products unless you send them back.
- Return shipping costs will be the responsibility of the customer unless the item is delivered to us. If our team detects an error or any kind of damage the customer is responsible for that.
- Once our team receives the item that you return then we will start the process of refund or exchange.
- Refunds will be issued to the original form of payment so there are no issues in refund payments.
- Please note that our 30-day return policy applies to all items on our website, including leather jackets, unless otherwise specified so you have to return it within the time duration.
- If you have any issues or questions related to our products feel free to visit our customer services team, the satisfaction of the customer is our priority.
- If you need to return an item, simply email us at info@hoodieandjackets.com with your order number to submit a refund request. Use “Product Return” as your subject. We will send you a confirmation within 24 hours of your return/exchange.
How to return an item:
Repack the item that you want to return, the item should be in its original packaging. Be sure to enclose the packing slip. Ship the package to the location provided below. All returns and exchange items must be new and unused, and contain all original tags and accessories.
How to exchange an item:
- Please return the item which you order and then you have to order another item in the replacement of an item.
- Please send your returns to Hoodie And Jackets.
No exchange policy :
If we deliver your order to the given location and you sign on the receiving slips any kind of change in color size or anything else will not be possible after that it is our no-exchange policy which we mentioned here kindly when you place an order read it carefully.